House Manager / Household Operations Lead. - Upper West Side, Manhattan, NY

About the Family

A warm, high-performing Manhattan family is seeking an exceptionally proactive, systems-oriented House Manager to support the day-to-day operations of their growing household as they transition from apartment living into a large family home. The household includes two principals, three young children (all under 8), a live-in nanny, and a friendly Goldendoodle.

The family is moving from a three-bedroom apartment into an approximately 7,500 square foot, five-bedroom home, a significant jump in operational complexity. They are looking for someone who can create calm, structure, and consistency from the ground up during this transition.

This is not a traditional housekeeping role. The family wants a true operational partner: someone who naturally takes ownership, notices problems before they become stressors, and builds systems that reduce the mental load of running a busy home. The right person enjoys creating order out of chaos and supports high-functioning families with warmth, discretion, and initiative.

What You Will Focus On

Household Operations and Daily Flow

• Oversee the daily functionality and organization of the home

• Keep common spaces consistently reset and visually calm

• Coordinate household routines and operational flow across multiple support staff

• Handle light household administration and logistics

• Receive deliveries, oversee packages, and follow through on household tasks

• Manage trash and recycling schedules and stay aware of home maintenance needs

Organization and Systems (a top priority for this family)

• Create and maintain sustainable systems for closets, pantry, kitchen equipment, toys, storage, and household supplies

• Rotate seasonal and children's clothing and remove outgrown items

• Maintain shoe organization and care

• Build systems designed to stay working long-term, not one-time resets

Kitchen and Wellness Support

• Keep the kitchen, pantry, and wellness areas fully stocked and organized

• Prepare healthy meals and snacks for the family

• Support lunch and dinner preparation and coordination

• Maintain gym refresh systems (water, towels, supplies)

• Create systems that reduce daily decision fatigue around meals and upkeep

Vendor and Property Coordination

• Coordinate vendors, service providers, and maintenance appointments

• Oversee cleaning schedules and help keep the home operationally supported during travel

• Communicate proactively about household issues before they escalate

Move-In and Transition Support

• Assist with move-related logistics, unpacking, and home setup

• Establish organizational systems throughout the new property

• Manage vendor access and deliveries during the transition

Family and Pet Support

• Occasional school pickups and child-related support as needed

• Dog walking and coordination for the family Goldendoodle

• Collaborate respectfully alongside the existing live-in nanny

Preferred Experience

• Prior House Manager or Household Manager experience strongly preferred

• Experience supporting families in larger homes preferred

• Familiarity with organization systems, household operations, and vendor coordination

• Comfortable around children and pets

• Valid driver's license preferred

• Strong communication and follow-through

Schedule: Full-time, with flexibility required and heavier support around the move transition

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